Appearance
1Create your company account
Signing up creates your company's workspace — the private space where your people, projects and schedules live — and makes you its owner. It takes about three minutes.
Address:
Before you start
- Who should do this: the owner or office manager. Only one person signs up; everyone else is added later.
- You'll need: an email address you can open right now, and a mobile phone that can receive a text message.
- Address: hub.siteconnect.ai/signup — or select Sign up free on the sign-in page.
Joining a company that already uses Site Connect?
Don't sign up — that creates a new, empty workspace. Ask your administrator to add you instead. You'll get an invitation to the app, and you can then sign in.
The sign-up flow
Your teamSite ConnectDecisionBlockedDone
Both codes are required. The email code is valid for 10 minutes and the text-message code for 5 minutes. Continue stays greyed out until your phone number shows Verified.
Sign up in three steps
The bar at the top of the sign-up screen shows the three steps: Email, Account and Business.
Step 1 — Verify your email
- Open the sign-up page
Go to hub.siteconnect.ai/signup.
- Ask for a code
Under Your email, type your work email address and select Send verification code.
- Type the code
Check your inbox. Type the 6-digit code into Enter the verification code and select Verify. The email also contains a link — opening it verifies your address and takes you straight to step 2.
No email? The code is valid for 10 minutes. Check your spam folder, then select Resend code.
You'll see Email verified, and the screen moves on to step 2.
Already have an account?
If you see This email already has a Site Connect account, select Sign in instead. After you sign in you can still open a new company with Create a new workspace — see Workspaces.
Step 2 — Create your account
- Your name and password
Enter your Full name (this is how your team sees you) and choose a Password — at least 8 characters.
- Your phone number
Pick your country in the phone field first (for example Canada +1), type your Phone number and select Send code. A 6-digit code arrives by text message.
- Verify the phone
Type the code into Verification code (6 digits) and select Verify. The code is valid for 5 minutes. When the phone is confirmed, you'll see Verified next to the field.
- Continue
Select Continue.
Step 3 — Name your business
- Name the workspace
Under Company / workspace name, type your company's name (at least 2 characters). You can change it later.
- Create it
Check the summary of your email and display name, then select Create workspace.
By continuing you agree to the Terms and Privacy Policy.
What happens next
A Setting up your workspace screen appears for a few seconds while Site Connect prepares your workspace: roles and permissions, team chat, approval templates, annual leave and holidays, storage, and more. This only runs once.
When it's done you land inside the hub, already signed in as the owner.
Your new workspace comes with:
- The Free plan — free forever for 3 users, with every Site Connect feature included. See Plans and billing when you need more seats.
- Your time zone, taken from the computer you signed up on. Due times, the Scheduling board and hours all follow the workspace time zone.
- Ready-made approval templates and roles, so you can start without configuring anything.
- Team chat, ready for your team to use on the web and in the app.
Check your company settings
Take one minute to confirm the basics before you add people.
Menu: ›
- In the left menu, go to System › General settings.
- At the top you'll see Workspace time zone: … with the current local time. If it's wrong — for example, you signed up while traveling — select Change time zone and pick the right one.
- Check your company name and the other details on the page, and save if you changed anything.
See General settings for everything on that page.
Your seats at a glance
The plan badge in the top bar shows your plan, how many seats are in use, and when the plan expires. Select it to open Plans and billing.
Good to know
- One account, several companies. The same email can own or belong to more than one workspace. After you sign in you choose which one to open. See Workspaces.
- Forgot your password? Use Forgot password? on the sign-in page, or sign in with a code sent to your phone. See Sign in and reset your password.
- Language. Site Connect is available in several languages. Change yours from your avatar menu in the top-right corner — see Personal settings and profile.
